osTicket is a widely used open-source support ticketing system with an easy-to-use web interface. With the built-in customer portal, users can submit tickets and keep tabs on the status of their requests. It’s free and thus, can be used as an alternative to complex customer support systems. While using osTicket, you may face issues like mail sending failed, HTTP error, rest password issues, and more. At Techbrace, we provide solutions for each one of your problems and make your osTicket issue-free.