Yes. We will take care of all abuse/DCMA notices raised by the Datacenter and other organizations.
We will reboot the server using Data center login.
You can. However, we won't recommend passing login credentials via IM or phone.
All tickets will be attended within 30 mins. There are server management plans which have have lesser response time.
According to us, no one can make a server hack proof. There will be OS, application vulnerabilities which open back doors for a hacker. We can harden your server such a way that it will be more secure to attacks.
We support Windows and all flavors of Linux.
Yes. All your information will kept safe.
Yes. Please visit our ondemand section for more details.
Yes. Our Engineers will be monitoring your server 24x7
Yes. Our support department is 24x7x365. Our sales and billing department works only during office hours Indian Standered time.
Yes. We can work with your existing IT team
Yes. We will be using your helpdesk/ticketing systems to interacting with your clients as your support team.
No. You can use any number of tickets per day. We will serve all your clients
Once all tickets used as per your plan. You will be charged for every additional ticket as per existing plan.