Full name
Company
Country
Website
Email
Phone
Subject
Description

Ecommerce Website Support

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec efficitur a magna sed mattis. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec efficitur a magna sed mattis.

For web hosting company & Data center

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec efficitur a magna sed mattis. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec efficitur a magna sed mattis.

Help Desk
Chat
Phone
Social Media

For website owners (smes & Corporate)

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec efficitur a magna sed mattis. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec efficitur a magna sed mattis.

Phone
Social Media
Help Desk
Chat

Plans

L3 Support Engineer

  • Hire an L3 support engineer to handle your escalated helpdesk tickets and advanced routine server checks.
    White Label Support
    Proactive Server Monitoring
    Backup management

L2 Support Engineer

  • Hire a L2 support engineer to handle your escalated helpdesk tickets
    White Label Support
    Proactive Server Monitoring
    Backup management
    Shell/Bash Scripting
    Server Hardening
    Security Audit

L1 Support Engineer

  • Hire an L1 support Engineer for Tech support and server management.
    Proactive Server Monitoring
    White Label Support
    Proactive Server Monitoring
    Backup management

Workflow

Hosting Support

Cloud Computing

With the development in the IT field cloud computing has also seen a gradual emergence and world wide acceptance and increased usage. Since constraints are being faced on power, costs and space many enterprises are turning towards cloud computing to satisfy their diverse IT requirements.

read more

cPanel centralized DNS server

Techbrace can provide you with the largest and most reliable DNS service available. The benefits of the DNS service provided to you by Techbrace involve:
� Faster internet experience � with the most efficient routing technology that is available, we make sure that your DNS services and requests are taken care of most abruptly and securely.

read more

cPanel centralized Mail Server

Techbrace also takes care of your mail servers by help of its cPanel Centralized Mail servers. Mail servers have to work efficiently so as to ensure the recipient and delivery of mails across the internet. Mail servers in the internet can be divided into two categories: outgoing mail servers and incoming mail servers.

read more

Load Balancing

Load balancing is a core networking solution that provides scalability and high availability for web site cloud services across servers. Incoming server traffic is evenly distributed among servers that are involved in hosting the same application content. Effective balancing of application requests among multiple servers helps in improving overall application availability and responsiveness.

read more

why Us

Excellent Quality

Quality of service is the most important attribute as far as we are concerned. We always strive to get the best result and never settle with mediocrity. Try now to experience it!

Flexible Plans

There are various packages available with us from which you can select the one that suit your needs best. If you are unable to find it, do let us know your requirements and we will get back to you with a custom created plan just for you!

White Lable Support

We provide support to your clients via your helpdesk platforms as your own staff.

Multy Channel Support

Provide technical support to your valued clients as you like – via tickets / chats / phone / Social Media.

High Skilled & Experienced Engineers

Our engineers are not only well qualified and vastly experienced but also they are passionate towards the technology and customer service.

Fast response Time

At Techbrace, we value your clients time and 95% of their queries are responded within 15 minutes. We are aware that clients want the best service at the earliest and we deliver just that ensuring the best possible customer satisfaction.

True 24X7 Support

Expert technicians are available 24×7 at Techbrace to take care of your servers and clients. We are always ready to cater your clients from all over the world with professional support round the clock.

Utmost Customer Satisfaction

Our systematic approach enables us to serve our customers at the lowest prices possible.

Backed by a Powerful System

Save Money

Our systematic approach enables us to serve our customers at the lowest prices possible. Reduce your operating cost considerably with Techbrace Outsourced support.


Testimonials

Stronly Recommended – A+++++

One of the things i most appreciate about Techbrace is that they really are 24/7 available, and it didnt matter that there is a 12 hour difference between them and me, they always answered every mail, no matter the hour or the day.
Therefore i strongly recommend the services offered by Techbrace.

Read more “Stronly Recommended – A+++++”

Carlos Alcocer

Gallery

FAQ

  • Do you handle all abuse messages raised by the DC?

    +

    Yes. We will take care of all abuse/DCMA notices raised by the Datacenter and other organizations.

  • Do you perform Server Reboots?

    +

    We will reboot the server using Data center login.

  • Can I submit support request over IM or Phone?

    +

    You can. However, we won't recommend passing login credentials via IM or phone.

  • How long does it usually take to respond to a ticket?

    +

    All tickets will be attended within 30 mins. There are server management plans which have have lesser response time.

  • Can you make my server 100% secure and hack proof?

    +

    According to us, no one can make a server hack proof. There will be OS, application vulnerabilities which open back doors for a hacker. We can harden your server such a way that it will be more secure to attacks.

  • What OS do you support?

    +

    We support Windows and all flavors of Linux.

  • Is my information kept secure?

    +

    Yes. All your information will kept safe.

  • Do you offer one-time services?

    +

    Yes. Please visit our ondemand section for more details.

  • Do you pro-actively manage our servers and keep it updated?

    +

    Yes. Our Engineers will be monitoring your server 24x7

  • Do you offer real 24×7 server management?

    +

    Yes. Our support department is 24x7x365. Our sales and billing department works only during office hours Indian Standered time.

  • Can you work with my existing IT team ?

    +

    Yes. We can work with your existing IT team

  • Is your service 100% white labeled?

    +

    Yes. We will be using your helpdesk/ticketing systems to interacting with your clients as your support team.

  • Is there any daily ticket limit for per ticket plan?

    +

    No. You can use any number of tickets per day. We will serve all your clients

  • What will happen if the number of tickets reaches maximum tickets allowed?

    +

    Once all tickets used as per your plan. You will be charged for every additional ticket as per existing plan.

Technologies

Related Articles