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Help Desk
Chat
Phone
Social Media
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Phone
Social Media
Help Desk
Chat
Hire an L3 support engineer to handle your escalated helpdesk tickets and advanced routine server checks.
White Label Support
Proactive Server Monitoring
Backup management
Hire a L2 support engineer to handle your escalated helpdesk tickets
White Label Support
Proactive Server Monitoring
Backup management
Shell/Bash Scripting
Server Hardening
Security Audit
Hire an L1 support Engineer for Tech support and server management.
Proactive Server Monitoring
White Label Support
Proactive Server Monitoring
Backup management
With the development in the IT field cloud computing has also seen a gradual emergence and world wide acceptance and increased usage. Since constraints are being faced on power, costs and space many enterprises are turning towards cloud computing to satisfy their diverse IT requirements.
Techbrace can provide you with the largest and most reliable DNS service available. The benefits of the DNS service provided to you by Techbrace involve:
� Faster internet experience � with the most efficient routing technology that is available, we make sure that your DNS services and requests are taken care of most abruptly and securely.
Techbrace also takes care of your mail servers by help of its cPanel Centralized Mail servers. Mail servers have to work efficiently so as to ensure the recipient and delivery of mails across the internet. Mail servers in the internet can be divided into two categories: outgoing mail servers and incoming mail servers.
Load balancing is a core networking solution that provides scalability and high availability for web site cloud services across servers. Incoming server traffic is evenly distributed among servers that are involved in hosting the same application content. Effective balancing of application requests among multiple servers helps in improving overall application availability and responsiveness.
Quality of service is the most important attribute as far as we are concerned. We always strive to get the best result and never settle with mediocrity. Try now to experience it!
There are various packages available with us from which you can select the one that suit your needs best. If you are unable to find it, do let us know your requirements and we will get back to you with a custom created plan just for you!
We provide support to your clients via your helpdesk platforms as your own staff.
Provide technical support to your valued clients as you like – via tickets / chats / phone / Social Media.
Our engineers are not only well qualified and vastly experienced but also they are passionate towards the technology and customer service.
At Techbrace, we value your clients time and 95% of their queries are responded within 15 minutes. We are aware that clients want the best service at the earliest and we deliver just that ensuring the best possible customer satisfaction.
Expert technicians are available 24×7 at Techbrace to take care of your servers and clients. We are always ready to cater your clients from all over the world with professional support round the clock.
Our systematic approach enables us to serve our customers at the lowest prices possible.
Our systematic approach enables us to serve our customers at the lowest prices possible. Reduce your operating cost considerably with Techbrace Outsourced support.
One of the things i most appreciate about Techbrace is that they really are 24/7 available, and it didnt matter that there is a 12 hour difference between them and me, they always answered every mail, no matter the hour or the day.
Therefore i strongly recommend the services offered by Techbrace.
The backbone of a successful web hosting business is Excellent Server Management & Customer Support. An in-house support team and its maintenance to provide a healthy 24x7 support is both expensive and tedious. To ensure high quality service and 100% customer satisfaction with the available resources is even more difficult.
BUT you need not worry! Techbrace is here to give you the best possible web hosting support solutions at an affordable price.
Through SHOT (Techbrace's Outsourced web Hosting Support), Techbrace delivers the best in class server management & web hosting support at affordable prices. Our well qualified and experienced engineers ensure smooth running of your servers 24x7 while keeping your customers happy with excellent tech-support. We offer white label technical support to your clients round-the-clock via helpdesk, email, chat, phone & even social media.
Our Engineers are well qualified and experienced to ensure smooth running of your servers as well as make your customers happy with excellent technical support. You may concentrate on developing the business, leaving technical support and server management to us. We offer support via helpdesk/email, phone, chat and even social media. You may also choose a time frame for our service if 24×7 is not what you are looking for.
Yes. We will take care of all abuse/DCMA notices raised by the Datacenter and other organizations.
We will reboot the server using Data center login.
You can. However, we won't recommend passing login credentials via IM or phone.
All tickets will be attended within 30 mins. There are server management plans which have have lesser response time.
According to us, no one can make a server hack proof. There will be OS, application vulnerabilities which open back doors for a hacker. We can harden your server such a way that it will be more secure to attacks.
We support Windows and all flavors of Linux.
Yes. All your information will kept safe.
Yes. Please visit our ondemand section for more details.
Yes. Our Engineers will be monitoring your server 24x7
Yes. Our support department is 24x7x365. Our sales and billing department works only during office hours Indian Standered time.
Yes. We can work with your existing IT team
Yes. We will be using your helpdesk/ticketing systems to interacting with your clients as your support team.
No. You can use any number of tickets per day. We will serve all your clients
Once all tickets used as per your plan. You will be charged for every additional ticket as per existing plan.
HTTP codes describe the status of a URL when a visitor attempts to access it. HTTP codes include error messages that describe the problems that visitors encounter. The codes areRead more "HTTP Error Codes and Quick Fixes"
Thanks to our unique finely tuned migration strategy & process, Techbrace has carried out hundreds of server migration successfully with minimal or no downtime as well as post migration issues.Read more "Server/Account/Website Migration"